S & S Supermarket

This store has always been so clean and merchandise is faced out, looking so neat. Makes it easy to find things and see everything clearly, which is appreciate considering I'm often in a hurry and distracted. I recently requested a special order item and Linda was super fast, helpful and got me everything I needed in a matter of minutes. Rhonda is also so kind, I love seeing her. Everyone here is super friendly and professional. Produce and meat are the best in town!!

I'll never visit this store again. After shopping there for years, I had a terrible, embarrassing, unnecessary experience. I dashed in to buy butter. As I was fixing to start my car a cashier ran out yelling that my purchase wasn't paid for. I walked back in (everyone was staring at me) with butter in hand, showed them my receipt as well as the self pay station I'd used. All this for a $4.00 purchase.

Last non-chain grocery in Clovis with old fashioned custome service. They'll take the groceries to the car for you. All the basics + good selection of fresh produce. There's a butcher & you can get your meat cut how you want. I find the prices are usually below Albertsons. Never busy & you can be in and out in minutes with no wait at the register.

S&s is a good supermarket, to me it's not a great supermarket. We usually shop in Albertsons. So we were a little spoiled going into this. It was our first time shopping there. The selection wasn't dismal, but it definitely was not like Albertsons. The personnel were very nice to check out process, I couldn't ask for a better check out process. The lady actually took it to my car and unloaded it into my car. That I loved. That alone will make me go back occasionally because you don't see that anymore. My only complaint seriously is the selection. With Walmart being burned Right now and us waiting approximately 6 months to a year before we can get Walmart back which I can't stand, we're stuck in a couple choices. Albertsons Lowe's or s&s. Like I say if you want decent prices and you don't mind not having a huge selection like Walmart this is a place for you.

Customer service? I went here just to get mayo and some salad dressings, walked out, and remembered I forgot to use the coupons in my pocket, literally the reason I purchased them. I went back in and asked if they could help me by returning and letting me repurchase them using the coupons. I understand this was my fault, but the co-manager told me no without missing a beat and walked away. This wouldn't have cost them anything! Definitely not the kind of CUSTOMER SERVICE that I was expecting from them. I realize there is not a lot of competition in our great little town, so they might think they have the market cornered, but I won't be back.